Where is Seegea data hosted?

Seegea runs on Supabase (PostgreSQL, EU region — Frankfurt), with Vercel for the application layer and Supabase Storage for media backups. All infrastructure is within the EU, making GDPR compliance straightforward.

What is the uptime SLA for Seegea?

Seegea targets 99.9% uptime (Supabase SLA). This translates to less than 9 hours of potential downtime per year. All maintenance windows are scheduled during low-traffic hours and communicated in advance.

How does data backup work in Seegea?

Supabase provides daily automated backups with point-in-time recovery. Additionally, every product modification creates a version snapshot in Seegea — giving you application-level rollback independent of database backups.

Cloud PIM: serverless infrastructure for your e-commerce catalog

The cloud PIM model removes the infrastructure burden that made traditional PIMs expensive to run. No server to provision, no security patches to apply, no backup scripts to maintain. Seegea is 100% cloud-native, hosted in the EU, and available from any browser.

Cloud PIM vs on-premise PIM: the real cost difference

Cost element	On-premise PIM	Seegea cloud PIM
Server hardware / cloud VM	$200-2,000/month	Included
Security patches + updates	20-40h/year IT	Automatic
Database backups	Manual setup	Automatic (daily + point-in-time)
SSL certificates	Manual renewal	Automatic
Scaling during peak traffic	Manual / expensive	Automatic
Disaster recovery	Complex setup	Built-in (multi-region)
Access (VPN requirement)	Often yes	No — any browser

EU-hosted data (GDPR-ready)

All Seegea data is hosted on Supabase PostgreSQL in the EU (Frankfurt region). No data transfer outside the EU. GDPR Article 28 data processing agreement available on request. Row-level security prevents cross-tenant data access.

99.9% SLA

Supabase provides 99.9% uptime SLA for database operations. Vercel provides 99.99% uptime for the application layer. Combined: less than 9 hours of potential downtime per year. All scheduled maintenance communicated 48h in advance.

Automatic scaling

Seegea handles catalog imports of 25,000 products and bulk operations on thousands of SKUs simultaneously without performance degradation. The serverless architecture scales automatically with load — no capacity planning required.

The shift from on-premise to cloud PIM is not just about cost — it is about team autonomy. Your product managers and copywriters can edit the catalog from any browser, any device, anywhere. No VPN, no IT ticket for access, no waiting for an on-site session.

Security model: multi-tenant RLS

Seegea uses Row-Level Security (RLS) on all database tables. Every query is automatically filtered by account ID. A bug or misconfiguration cannot expose one customer's data to another. This is not a policy — it is enforced at the database level, before the application layer processes any query.

Shopify OAuth tokens are stored encrypted at rest. PrestaShop API keys are encrypted with AES-256. No plaintext credentials in any log file or environment variable visible to non-admin users.

Created in France between Annecy and Chantilly. Security audit documentation available on request for enterprise evaluation.

Move your catalog to a cloud PIM in 48h

30 min Google Meet · OAuth setup + first sync, live

Move your catalog to a cloud PIM in 48h

Created in France (Annecy – Chantilly) · Email & Google Meet support

FAQ

Cloud-native means the PIM is designed from the ground up to run on cloud infrastructure — no server installation, no VPN, no infrastructure maintenance. All data is hosted on managed cloud services with automatic scaling, backups and security updates.